What are J.H.Dixon’s privacy obligations?
J.H.Dixon Pty Ltd ABN 64 136 082 909 (J.H.Dixon, we, our, us) privacy obligations concern the collection, use, disclosure and storage of personal information. In dealing with personal information, J.H.Dixon is subject to the Privacy Act 1988 (Cth) (Privacy Act), the Australian Privacy Principles and any applicable State or Territory privacy laws.
J.H.Dixon's Personal Information Handling Practices
What is personal information?
"Personal information" means information or an opinion (whether true or not, and whether it is recorded in a material form or not) about an identified individual, or an individual who is reasonably identifiable.
What personal information does J.H.Dixon collect and hold?
The types of information we collect and hold includes (but is not limited to) personal information about customers, prospective employees and contractors, which may include, for example, an individual's name, title, email address, address, organisation, financial information (such as a customer's bank statements) and phone number.
We collect and hold personal information from individuals who communicate with us directly via telephone, email, in person, or through our website (including prospective employees and individuals who are contacting us on behalf of a business that wishes to engage our services or enquire about our products). We may also collect your personal information from third parties for the purpose of conducting our business. These third parties may include but are not limited to land agents, finance brokers and third party referrers. We will only collect your personal information from third parties with your consent, unless it is unreasonable or impracticable to do so.
You can always choose to deal with us anonymously (or by providing a pseudonym), unless it is impracticable for us to deal with you on that basis.
We usually collect information directly from you when you visit a display centre, make a phone call, send us an email or submit personal information to us via our website or through a written application. If you choose not to provide your personal information to J.H.Dixon this may affect your ability to enquire about or engage our services, enquire about prospective employment with us or utilise the functionalities of our website.
For what purposes does J.H.Dixon collect, hold, use and disclose your personal information?
We collect, hold, use and disclose your personal information for the purpose of providing our products and services, conducting our business, communicating with you, promoting our business and complying with our legal obligations.
Some examples of the specific purposes for which we may collect, hold, use and disclose your personal information include the following:
- responding to a business query regarding our products or services;
- managing, operating and improving our website and services;
- dealing with enquiries regarding prospective employment with us;
- entering into a business transaction, including but not limited to providing quotes and orders; and,
- promoting our products, services and offers to you through a range of mediums, including but not limited to email, social media and third party online advertising on websites such as Facebook and Google.
We may disclose your personal information to recipients which are located outside of Australia, including the United States of America. We will only disclose your personal information to overseas recipients if you consent to the disclosure, if we have taken steps which are reasonable in the circumstances to ensure that the overseas recipient does not breach the Australian Privacy Principles as required under the Privacy Act, or if the disclosure is permitted under the Privacy Act.
J.H.Dixon stores the personal information we hold on an internal secure computerised database which is located in Australia.
How can you elect to stop receiving marketing communications from us?
We may use your personal information to send you marketing and promotional information we will give you the option to opt out from that specific communication, including by using a link to unsubscribe from future communications.
When we use your personal information for targeted advertising on third party websites like Facebook, we will take reasonable steps to ensure that the third party provider gives you the option to opt out from targeted online advertising from J.H.Dixon. If you wish to opt out of receiving sponsored advertisements from J.H.Dixon on Facebook, you can do so by firstly clicking the cancel symbol (X) on the top right corner of our advertisements on Facebook, and secondly, by contacting us directly to let us know. As Facebook controls the display of your ad preferences, please refer to Facebook's page titled About Facebook Adverts for an explanation on how to adjust your Facebook ad preferences, available at Facebook.
If you do not wish to receive direct marketing from us or from third parties engaged by us, please let us know by contacting us on 0410 545 945 or at firstname.lastname@example.org. By electing not to opt-out, we assume that you have given consent to receive similar marketing communications and advertising from us in the future.
External websites and webpages
Queries, Concerns & Further Information
How can I access the information held about me and seek correction?
We have measures in place to ensure that the information we hold about you is accurate, complete and up-to-date before acting on it. If you learn that personal information we hold about you is inaccurate, incomplete or not up-to-date you should contact us so that your information can be updated. If you wish to see what information we hold about you, you can ask for a copy of it. We will not charge you for lodging a request for a copy of your personal information but you may be asked to pay a reasonable fee for the work involved in providing you with this information and for associated costs such as photocopying. You will be notified of any likely costs before your request is processed.
What if I have a complaint?
How can you contact us?
Phone: 0410 545 945
Postal address: 1L / 24 Macquarie Street Tenerrife Q 4005